Fault guide · medium urgency

Frost or Ice Build-Up

Frost forms on the evaporator or back wall and blocks airflow.

When to contact

Ice blocks airflow and worsens cooling — book a repair before stock is affected.

What you may observe

Visible ice, reduced cooling, water leaking once it melts.

Likely cause

Defrost system failure, door seal leak, or blocked airflow.

What to do now
  • Note any error codes on the display.
  • Check the unit is ventilated and not overfilled.
  • Avoid switching the unit off and on repeatedly.
  • Book a specialist diagnostic before stock is affected.
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This fault across Pretoria East

Specialist diagnosis of this fault in the premium suburbs and estates where collections are most at risk.

Direct line

Book a diagnostic for "Frost or Ice Build-Up"

A specialist will identify the root cause and quote before any work begins.