Common wine cooler faults
Recognise the fault, understand the likely cause, and know when to call a specialist. Click any fault for a detailed guide.
Not Cooling
The wine cooler runs but the cabinet does not reach set temperature.
Temperature Fluctuating
The cabinet swings above and below the set point rather than holding steady.
Too Cold / Freezing
The cabinet overcools, risking freezing and pushing corks.
Compressor Running Constantly
The compressor never rests, driving up energy use and wear.
Noisy or Vibrating
The cooler is louder than normal or transmits vibration to the cabinet.
Frost or Ice Build-Up
Frost forms on the evaporator or back wall and blocks airflow.
Door Seal Failure
The door no longer seals, letting warm moist air into the cabinet.
Display Error Codes
The control panel shows an error or alarm code.
Leaking Water
Water pools under or inside the wine cooler.
Tripping Electricity
The cooler trips the mains when it starts or runs.
Dual Zone One Side Failing
One zone of a dual-zone cabinet holds temperature while the other fails.
Humidity Out of Range
Cabinet humidity is too high or too low for long-term storage.
Direct line
Not sure what's wrong?
Use our online Diagnosis Engine to identify your fault and book a specialist visit.