Fault guide · medium urgency
Humidity Out of Range
Cabinet humidity is too high or too low for long-term storage.
When to contact
Wrong humidity dries corks or grows mould — have the humidity system serviced.
What you may observe
Corks drying out (too dry) or label mould and sweating (too humid).
Likely cause
Failed humidity controller, blocked ventilation, or a compromised door seal.
What to do now
- Note any error codes on the display.
- Check the unit is ventilated and not overfilled.
- Avoid switching the unit off and on repeatedly.
- Book a specialist diagnostic before stock is affected.
Fault + Location
This fault across Pretoria East
Specialist diagnosis of this fault in the premium suburbs and estates where collections are most at risk.
Direct line
Book a diagnostic for "Humidity Out of Range"
A specialist will identify the root cause and quote before any work begins.